Shipping policy

Thank you for shopping with [Night Nisa]. We are committed to delivering your order safely and on time. Please read our Shipping Policy carefully before placing an order.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Customers may receive an order confirmation via phone call or WhatsApp before dispatch.

Shipping Coverage

We offer nationwide shipping across Pakistan.

Delivery Time

Estimated delivery times are as follows:

Major Cities: 3–5 business days
Other Cities and Remote Areas: 5–7 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are displayed at checkout before you complete your purchase. Any promotional free shipping offers will be clearly mentioned on our website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Payment is collected by the courier at the time of delivery.
Please keep the exact payment amount ready whenever possible.

Order Tracking

Once your order has been shipped, you may receive tracking details via SMS, WhatsApp, or email, depending on the courier service.

Delivery Attempts

If delivery cannot be completed due to an incorrect address, unavailable recipient, or failed delivery attempts, the order may be returned to us. Additional shipping charges may apply for re-delivery.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses or contact information.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order. Include your order number and clear photos of the package and product so we can assist you promptly.